Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Information: This includes your name, email address, postal address, phone number, date of birth, and other contact details. We collect this information when you register for courses, subscribe to our newsletter, contact us with inquiries, or participate in surveys.
• Payment Information: When you enroll in a course or purchase our services, we collect payment information such as your credit card details or other payment method information. This information is processed securely by our trusted payment processors. Accademia Italiana di Apprendimento does not directly store your full payment card details on our servers.
• Educational Information: This includes your academic history, qualifications, language proficiency levels, and other information relevant to your educational journey with us.
• Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, device information, and browsing behavior. This information is used to improve our website's functionality and user experience.
• Usage Data: We collect information about how you use our services, including the courses you enroll in, the content you access, and your interactions with other users.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings. Please refer to our Cookies Policy for more information.

We only collect personal information that is necessary for the purposes outlined in this Privacy Policy.

2. How We Use Your Information

We use your information for the following purposes:

• Providing and Improving Services: We use your information to provide you with access to our courses, resources, and other services. We also use it to personalize your learning experience, improve our website and services, and develop new features.
• Communication: We use your information to communicate with you about your enrollment, course updates, promotions, and other relevant information. We may also use it to respond to your inquiries and provide customer support.
• Payment Processing: We use your payment information to process your enrollment fees and other payments.
• Marketing: With your consent, we may use your information to send you promotional emails and other marketing materials about our courses and services. You can opt-out of receiving these communications at any time.
• Research and Analytics: We use your information for research and analytics purposes to understand how our services are used and to improve their effectiveness.
• Legal Compliance: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.

We will only use your information for the purposes for which it was collected, unless we have obtained your consent or are otherwise required or permitted by law.

3. Data Sharing and Disclosure

We may share your information with the following third parties:

• Service Providers: We share your information with trusted service providers who assist us with various aspects of our business, such as payment processing, website hosting, email marketing, and data analytics. These service providers are contractually obligated to protect your information and only use it for the purposes for which we have engaged them.
• Educational Partners: We may share your educational information with our partner institutions and organizations for the purpose of providing you with educational opportunities and support.
• Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity.

We will not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information during transmission and storage.
• Access Controls: We restrict access to your information to authorized personnel only.
• Security Audits: We regularly conduct security audits to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data privacy and security practices.

Despite our efforts, no security measure is perfect or impenetrable. We cannot guarantee the security of your information.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccuracies in your personal information.
• Deletion: You have the right to request the deletion of your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to restrict the processing of your personal information.
• Portability: You have the right to receive your personal information in a portable format.
• Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

To exercise your rights, please contact us at privacy@accademiaitaliana.edu or call us at +39 50 012 7909.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you of any material changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Accademia Italiana di Apprendimento
Via della Lingua, 12
50122 Florence, Italy
Email: privacy@accademiaitaliana.edu
Phone: +39 171 922 525

Our Data Protection Officer is Dr. Elena Martini, and she can be reached at the above contact details.